Facilities Assistant
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Full Time/Permanent
Front of House
Facilities Management (main)
Administration
Facilities Management (main)
Administration
£20,000 to £29,999
£25000 - £27000 per annum
South East
Oxford
JO-2010-239797
09-10-2020 02:56 PM
2020-11-08
Title: Facilities Assistant
Type: Permanent
Location: Oxford, OX11
Hours: 08:00- 17:00 Monday- Friday
Salary: £25,000- £27,000
This role will include a variety of tasks including the following:
Essential:
Type: Permanent
Location: Oxford, OX11
Hours: 08:00- 17:00 Monday- Friday
Salary: £25,000- £27,000
This role will include a variety of tasks including the following:
- Development of the team on site to ensure excellence in customer service
- Work with the Contract Administrator to align and deliver strategic targets and management of key account objectives in line with the overall business objectives across the contract
- Lead regular operational meetings / team briefings with staff to deliver clear understanding of business objectives, contract performance and display excellence in communication
- Attend monthly meetings, reporting to the Contract Administrator and client representatives aligning performance with business objectives, strategic plans, provide contract KPI status, service delivery and commercial performance
- Ensure all operational services and agreed contract objectives are consistently delivered on time and in accordance to the contract requirements
- Implementation and management of a continuous review processes
- Conduct regular performance reviews with third party suppliers operating across the contract
- Ensure that all personnel within your control are properly trained at all times.
- Be available as part of the escalation process and availability to attend site OOH as required.
- Manage budgets and work in progress for the contract and provide written monthly reports to the Contract Administrator
- Develop and maintain close business relationships with clients’ operational personnel and management teams to align delivery requirements / standards with client expectations
- Lead, deliver and display all aspects of the cultural and behaviours programme at all times to set the high standards expected from all staff within your contract teams
Essential:
- Excellent Customer Care Skills
- Experience in a similar role
- Excellent communication skills both written and verbal
- Report writing
- Proficient in MS office (Word, Excel, Power point etc
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Department/function
Region
Employment Type
- Administration 2
- Building Design, Planning, Development 1
- Catering 1
- Construction 19
- Contracts, Projects, Bids 13
- Energy Management 30
- Engineering, Maintenance 243
- Estates, Property 12
- Facilities Management (main) 169
- Hard Services 71
- Health & Safety 3
- Human Resources 2
- HVAC 84
- Management 4
- M&E 113
- Operations 44
- Procurement 1
- Sales & Marketing 1
- Security 1
- Soft Services 9
- Training 1
- Waste Management 1
- Workplace 3