FM Property Manager
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Full Time/Permanent
M&E
Hard Services
Facilities Management (main)
Engineering, Maintenance
Hard Services
Facilities Management (main)
Engineering, Maintenance
£50,000 to £74,999
£60k per year
Northern Ireland
Belfast
2634
10-09-2020 10:10 AM
08/10/2020 10:11
FM Property Manager
£60k + Bonuses
Mon - Fri
We have an incredible opportunity arise with one of our biggest and best clients, working in a brand new role within the company, with a fantastic bonus package, our client can offer great career progression, sustainability and more.
Job Purpose:
- Overall responsibility for the delivery of Staff Residential Property (SRP) services provision, together with the co-ordination of environmental, health and safety and emergency/disaster planning policies and procedures.
- Essential qualities include the ability to manage customer satisfaction, team management, and supplier management with a strong financial reporting ability, and motivation to continuously improve all aspects of the operation and quality of service delivery.
- To be responsible for the management and delivery of the SRP service in line with the contractual requirements, ensuring that KPI's are adhered to.
- The role will include preparation of business cases and presenting at monthly/quarterly client meetings.
- Deputise for the role of the FM Manager during holiday and absence.
Responsibilities:
- Leading, coaching and developing the team.
- Ensuring that sufficient internal/external training is provided.
- Feedback given on performance in relation to tasks undertaken, as well as at progress and performance reviews.
- Developing best practice for SRP services to drive service and quality improvements across the contract.
- Carry out regular site audits e.g. KPIs, QHSE etc.
- Regular quality checks.
- Feedback, training, coaching and guidance.
- All queries responded to within agreed timescales.
- Regular quality checks.
- Feedback, training, coaching and guidance.
- Providing assistance with more complex related requests.
- Ensure that all aspects of Health and Safety are covered and the correct documentation is held.
- Procedures and Intranet used to ensure that the buildings are compliant.
- Ensure the SRPs meet statutory compliance regulations.
- Ensure a robust incident management plan is in place and is tested regularly.
- Own and assist in a variety of projects received from the business.
- Ensure all project work is completed within the required timescales.
- Coordinate and implement all equipment and premises related moves for the SRPs
- Responsible for managing and reporting on budgets and resources
- Responsible for the management of the delivery of sub contracted services.
- Be aware of and support the business continuity plan for the part of the business you work in.
Knowledge Skills & Experience:
Essential
- Proven ability to motivate and lead a multi-skilled team in the support of SRPs, Facilities Management and the management of operational incidents.
- Demonstrable experience of budget management and control of small revenue works.
- Experience of managing Staff Residential Properties or similar such as residential lettings.
- Experience of controlling multi-site team involving hard and soft services for a multi-site.
- Experience of project management dealing with sub-contractors and supply chain within a complex multi-faceted operation.
- The ability to introduce change through a structured approach.
- Team management skills including communication, prioritisation, planning likely to have been obtained over several years.
- Business continuity and incident management in high technology driven environments in the financial or technology sectors.
- Knowledge of Health & Safety regulations.
- Proven communication and influencing skills with the ability to gain acceptance at all levels of management and external suppliers.
- Highly developed interpersonal relationship management skills.
- Ability to understand complex Premises issues.
- Proven analytical and problem solving skills.
- Ability to use initiative, judgement and take decisions.
- Ability to act calmly and give clear instructions in an emergency.
Desirable
- Ability to communicate at all levels.
- Ability to work under pressure.
- Team player.
- IOSH
- Tact and diplomacy.
- Good interpersonal skills.
- Excellent time management skills.
- Positive disposition - self-motivated and ability to motivate others.
- Decision maker and problem solver.
For more information please apply direct or call Dom on 0208 092 6500
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