Service Co-ordinator

Full Time/Permanent
Workplace
Sustainability
Soft Services
Operations
Facilities Management (main)
£20,000 to £29,999
£20k - 28k per year + overtime
South East
Rochester
2370
06-05-2020 09:40 AM
03/06/2020 09:40
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Services Co-Ordinator

Rochester

Monday - Friday 

8 hours per day (NEGOTIABLE)

£20,000-28,000

 

Our client is looking for a new Service Co-Ordinator to work on their highly modern main site in the Rochester area. The successful candidate will be forming part of a larger team of admin staff and will be integral in the growth of the business in 2020 and beyond. The ideal candidate will need to have experience of the following: 

Role Summary:

• Primary focus on delivery of all FM Operations SLA's in accordance with KPI & Output measurements

• Assist with Reception duties, answer phone, taking in deliveries, guest management

• Comply with HSE requirements as outlined within the SLA and as instructed by the company policy

•Report all accidents, occupational illnesses and emergencies in relevant books/documentation

• Conduct monthly self-assessment SLA checks in support of quarterly contract performance requirements

• Responsible for the image and visual standards of the site/s taking ownership of any issues or concerns

• Approve invoices; goods received notes and statements for payment purposes

• Act as responsible person in line with DFA to carry out cost control function

• Act as deputy in the absence of line management

• Provide and arrange cover for the FM team as defined by line management

 

In addition to the above-mentioned tasks, other activities and responsibilities may be individually defined Experience Required:

• Strong PC skills including MS Office

• Self-motivated and resourceful

• Good administrative skills

• Well organised and good prioritisation and planning skills

• Key focus for this role is to ensure that all FM services are delivered in a confident and efficient manner

• Service orientated attitude combined with innovative thinking • Knowledge and awareness of the facilities management industry

• Practical experience in working with supply partners to deliver a seamless, integrated service

• Customer services experience and the ability to communicate at all levels

Benefits:

- Negotiable/Flexible working hours

- Overtime rates of 1.5x standard rate

- 21 days annual leave as standard with the option to increase this as you spend more time with the company

 

If you are a Service Co-Ordinator looking for work or a change of job please apply or call the office on 0208 092 6500 and ask for Josh.

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