Service Co-ordinator
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Sustainability
Soft Services
Operations
Facilities Management (main)
Services Co-Ordinator
Rochester
Monday - Friday
8 hours per day (NEGOTIABLE)
£20,000-28,000
Our client is looking for a new Service Co-Ordinator to work on their highly modern main site in the Rochester area. The successful candidate will be forming part of a larger team of admin staff and will be integral in the growth of the business in 2020 and beyond. The ideal candidate will need to have experience of the following:
Role Summary:
• Primary focus on delivery of all FM Operations SLA's in accordance with KPI & Output measurements
• Assist with Reception duties, answer phone, taking in deliveries, guest management
• Comply with HSE requirements as outlined within the SLA and as instructed by the company policy
•Report all accidents, occupational illnesses and emergencies in relevant books/documentation
• Conduct monthly self-assessment SLA checks in support of quarterly contract performance requirements
• Responsible for the image and visual standards of the site/s taking ownership of any issues or concerns
• Approve invoices; goods received notes and statements for payment purposes
• Act as responsible person in line with DFA to carry out cost control function
• Act as deputy in the absence of line management
• Provide and arrange cover for the FM team as defined by line management
In addition to the above-mentioned tasks, other activities and responsibilities may be individually defined Experience Required:
• Strong PC skills including MS Office
• Self-motivated and resourceful
• Good administrative skills
• Well organised and good prioritisation and planning skills
• Key focus for this role is to ensure that all FM services are delivered in a confident and efficient manner
• Service orientated attitude combined with innovative thinking • Knowledge and awareness of the facilities management industry
• Practical experience in working with supply partners to deliver a seamless, integrated service
• Customer services experience and the ability to communicate at all levels
Benefits:
- Negotiable/Flexible working hours
- Overtime rates of 1.5x standard rate
- 21 days annual leave as standard with the option to increase this as you spend more time with the company
If you are a Service Co-Ordinator looking for work or a change of job please apply or call the office on 0208 092 6500 and ask for Josh.
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