Head of Services - FM
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The Role: Head of Services
Sector: Facilities Management / Property / Coworking
Location: London
Salary: Highly Competitive - £££!!
An outstanding opportunity has been newly created for an experienced Head of Services for a growing coworking group with offices in some of London’s hottest locations.
This dynamic company is growing at a fast, yet sustainable, rate and the projections show that turnover will double in the next year.
The Head of Services will be the critical interface between all stakeholders and lead the Facilities team across multiple sites, striving to achieve excellence for employees, members and clients.
All about you:
This role will suit a highly organised individual with excellent communication skills and an in depth knowledge of facilities management. Ideally you will be a member of BIFM and carry a NEBOSH qualification.
You will have experience in sourcing and managing internal and external contractors and coordinating essential services including security, access, general maintenance, cleaning and waste disposal.
Proven experience of managing office services and facilities of a multi-site organisation to ensure a safe, efficient and cost-effective working environment.
You must have excellent Health and Safety knowledge as you will be responsible for ensuring all buildings meet UK regulations and any relevant qualifications would be highly desirable.
Skills and attributes:
Strong knowledge of Health and Safety systems and processes.
Proactive problem-solving approach and a ‘can do attitude’ to reflect a growing and evolving company.
Ability to establish priorities, work independently and proceed with objectives
Strong interpersonal skills and line management experience
Time Management and Planning skills.
Ability to work well under pressure.
Well organized & flexible.
Evidence of strong customer focus.
Be nice, be approachable, be positive & proactive
The part you will play:
Coordinate Building Services & Facilities
Lead and direct the FM operational teams and contractors to agreed SLA’s.
Setting clear weekly plans of PPM’s and reactive task management
Ensure members perceive exceptional value and excellence of service
Keep apprised of industry best practice and introduce innovation to support improvement as we strive for excellence
Provide overall leadership, administration (and as required) negotiation of all FM contracts
Ensure building maintenance is in accordance with the terms of the occupancy lease.
Day to day management of facilities ensuring that each facility is a comfortable working environment and complies with Health & Safety regulations.
Familiar with BMS systems.
Maintain O&M Manuals.
- Proactive budget preparation and control working with finance - Forecast half yearly spend for building.
- Annual review of building running costs for potential savings from varying suppliers or operating processes.
- Monitoring the current market on Utility costs, negotiating best rates, liaising with Finance.
Additionally you will be responsible for
Projects Management – Particularly for client customisations
Security – Overall site security, systems, service providers & be key holder for emergency services.
Health & Safety - To lead and direct the provision of Risk Management, Health and Safety and Sustainable operations that surpass legal requirements
Training - Induction of all new starters including employees, agency workers and contractors making them aware of all H&S procedures, general building guidance and the facilities quality management framework.
There is a lot more to this role and a lot more happening with the company – very exciting times.
If you feel you have the experience, drive, energy and attitude to succeed in a growing company please send me your CV ASAP – sheila@corecruitment.com
You must be able to live and work in the UK without restriction.
Due to a large number of applications, we are not always able to give feedback to individuals. If you do not hear from us in 2 weeks, please assume you have not been successful this time.
You can view all our vacancies at www.corecruitment.com
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