Service Charge Accounts Assistant
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Role Overview
Job Title: Service Charge Accounts Assistant
Reports To: Head of Accounts
My client are an established property company that offer a number of services to their client base including block management and surveying. They are looking for someone that can join the team and support on a number of duties such as ensuring that bank reconciliations are carried out daily and year end statement packs are prepared for the auditors. The client is very keen on developing their staff and promoting internally so will support the successful applicant with internal and external training. The client uses Qube so if you have experience of this package it will be beneficial to your application.
Responsibilities & Duties
The Service Charge Accounts Assistant will:
- Carry out daily receipt processing accurately and in a timely manner
- Try to identify unidentified monies but if unable to do so ensure that it is returned promptly within the timescales specified in the RICS guidelines
- Review unapplied cash daily and allocate monies where possible
- Ensure that bank reconciliations are carried out daily and are kept up to date at all times
- Respond to queries quickly and efficiently
- Process and respond to correspondence received with cheques, saving a copy of correspondence in the Property Document Store
- Process daily Tax Receipts
- Ensure that the holding account is reviewed daily
- Be familiar with and follow the latest procedures and know how to access business documentation
- Perform ad-hoc tasks as required by the business needs
- Provide cover for other roles and projects as required
- Carry out all duties within ARMA guidelines and RICS code of practice
- Ensure that FSA regulation guidelines are adhered to in all working practices and that all staff behave in accordance with these rules and Treating the Customer Fairly guidelines
- Be courteous and professional in all dealings with staff, clients, customers, contractors and general public.
- Develop business relations with group members in order to maximise Group cross-selling opportunities
We are an equal opportunity employer and value diversity in our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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