Team Member 2, Facilities
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- Location: Aberystwyth, Lampeter or Llandovery
- Grade & Salary: 2 - £18,810.00 rising to £21,366.00 over four years
- Post number: 201968
- Type of contract: Fixed Term until 31 July 2020.
- Work pattern: Full time
Interviews to take place when/where:
Benefits: Civil Service pension, 28 days annual leave, rising to 33 days over 5 years, flexible working options, occupational health including counselling and advisory services and eye care, childcare vouchers and salary sacrifice schemes.
The role of Team Member 2, Facilities North sits within a discrete team of other professionals responsible for the management of facilities at key offices, depots and visitor centres within a designated hub in West Wales. There is a strong focus within the team on health and safety and providing excellent customer service to both internal staff and visitors to our buildings.
The role falls under the supervision of a ‘Facilities Operations Coordinator’ who has key responsibilities for the hub, to ensure that the buildings and infrastructure on those sites is fit for purpose and a safe, productive and pleasant place for the staff onsite to work from.
You will be provided with suitable corporate clothing and a work pattern so you can plan your workload around your site visits. It is a requirement that you have a drivers licence and be comfortable in driving NRW’s fleet of pool vehicles.
Your work will include the management of contractors locally to conduct work, the completion and recording of a local work plan, health and safety site assessments, delivering a suitable front of house service, ensuring work is completed for the properties to remain compliant in all relevant health and safety regulations – through the completion of delegated tasks and the management and fulfilment of the local Facilities Management Helpdesk. You would be required to identify and plan for future business needs alongside your ‘Facilities Operations Coordinator’ by reporting on required works and changes at sites.
Tasks will include visiting sites to check they are safe for our colleagues, arranging ad-hoc repairs as well as assisting with delivering refurbishment projects such as redecoration, furniture installation and replacement of building assets. The completion of your tasks ensure that we are compliant in our responsibilities under the Health and Safety at Work act 1974 and the specific requirements of managing the risks from Legionella, Asbestos, Electrical Installations, Fire and contractors working on our sites.
By working within this role, you would be entering the Facilities Management profession and be expected to complete a number of training courses to ensure your competency and understanding to conduct your role. You would, in the longer term be offered an opportunity to complete a qualification recognised and allowing membership to the Institute of Workplace and Facilities Management (IWFM) typically in the format of a modern apprenticeship.
Qualifications and Skills
Level 3 qualification in Facilities Management or similar, or relevant experience.
Excellent knowledge of Health and Safety management relating to the Health and Safety at work act.
Experience of delivering both hard and soft Facilities services within a built environment to include:
• Good understanding of using a Finance system and other software / applications to meet the requirements of your area of responsibility.
• Good organisational skills
• Good written and verbal skills and the ability to communicate confidently, with excellent customer service skills
• Good inter-personal skills with the ability to work under pressure using your own. initiative in order to meet tight deadlines.
• Good IT and accurate data entry skills.
Experience of managing small scale building repair and maintenance works as well as managing contractors.
For more information, please visit our website.
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