Contract Manager
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Full Time/Permanent
Contracts, Projects, Bids
£40,000 to £49,999
£42k - 45k per year + Vehicle & Benefits
Central Scotland
Bellshill
1549
26-09-2019 02:07 PM
24/10/2019 02:08
Our client is one of the UK's leading Facilities Management companies who have traded for over 75 years. They employ a large number of mechanical and electrical engineers throughout the UK and specialist in providing building services maintenance cover too many well-known clients.
They are looking for a Contracts Manager / Facilities Manager to work on an healthcare and education contract in Glasgow. This is a full time permanent role working Monday – Friday 8.00am – 5.00pm
As the Contracts Manager/Facilities Manager you will report to the Accounts Director and will coordinate all resources and stakeholders to deliver a high level of service to clients with maximum efficiency and in a safe, sustainable and collaborative manner.
- To be accountable for the financial performance of the contract
- To develop meaningful and sustainable relationships with the Client
and related Client organisation and facilitate business growth as a
consequence - To liaise with Business Development to produce proposals for any bids
and opportunities that exist within the Client organisation
To ensure Service stream and operational personnel manage their
contracts to the Service Level Agreements (SLAs) as they apply to
Technical and related services - To agree targets for the operational teams to improve service delivery
standards and efficiency - To monitor and develop direct reports through training and regular
reviews - To deliver training and corporate briefings
- To ensure that all risks relating to safety, health, environment and
quality are effectively managed through the use of risk assessments,
PPE, training and company procedures to ensure a safe working
environment for both employees and clients - To review the monthly audit checks demonstrating legislative
compliance within scope of Service Delivery streams with the
operational personnel and escalate to the Accounts Director as
necessary - To work with the operational team in planning, implementing and
monitoring the standards of all works relating to the PPM schedule and
reactive works - To work with the operational and support teams to ensure all
completion times for planned, corrective and reactive works are
correctly logged and recorded within the company’s asset management
system - To establish, operate and maintain procedures for the effective
planning, organisation, control, monitor and review of the services - To review the interface with third party suppliers and sub-contractors
- To drive successful contract negotiations and business improvement
initiatives - To manage any support functions as required to deliver a coherent
service - To maintain commercial understanding of the client contractual
deliverables across all services - To maintain and agree a clear business plan for the appointed contract
- To work with Operational Management to develop performance
measurement and improvement objectives in line with business plan
through positive collaboration - To review account performance monthly with Accounts Director and
agree future plans - To drive profit improvement through both sales generation and cost
saving initiatives in a collaborative manner with the operations teams - To minimise both work in progress and debt levels and drive a positive
cash contribution from the account - To ensure compliance with all statutory and company procedures
across the stakeholder groups - To set, monitor and control SLAs for key contracts seeking
opportunities to provide added value across the delivery stakeholders - To understand and meet customer requirements, utilising various
feedback mechanisms to enhance service delivery - To regularly meet with clients to further understand their organisation
and requirements - To develop further understanding of the market operates within
to assist with service expansion and new business wins - To develop effective working relationships with operational personnel, business partners, suppliers and sub-contractors to improve operational performance.
Qualifications & Skills:
- Technical background essential
- Previous contract management experience
- H&S Qualification
- Team working experience
- Must have the balanced ability to think clearly in extreme circumstances
- Working knowledge of Microsoft Office, including Word and Outlook
- Experience of using a CAFM system
- Good experience and track record in working in Facilities Management
- Good knowledge of building services and legislation
- Professional qualifications and background
If this role would be of any interest please apply online with your CV or call Jamie on 01745 772218
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