Helpdesk
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Position Overview
We are currently looking for a helpdesk/ contract support administrator to work for one of the largest facilities management companies in the UK, working at the headquarters of one of their flagship sites in London. The role will include day to day administration tasks, working closely with the office managers, chasing documentations, being involved with the planning of projects and answering call and emails.
Responsibilities
- General helpdesk duties
- Raise POs
- Close Interaction with internal and external stakeholders to ensure process is supported
- Managing the invoice pool
- Support with the provision of information in relation to internal procedures to enable the department to add value to the Contract
- Document Control and General Administration
What we are looking for
- Communication skills
- Commercial understanding
- A professional telephone manner
- Time Management
- The capacity to think ahead, plan and prioritise own workload.
- The ability to work under pressure and meet deadlines.
- Computer literacy
- The ability to work as part of a team.
- The ability to build professional working relationships with internal/external stakeholders.
Desirable Skills, Knowledge and Competencies
- Previous experience of using Concept would be advantageous
- FM Industry specific knowledge
If you would like to apply for this role as helpdesk administrator please send your CV or call Sara Cawley on 01745 772218
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